Original Gangsters Club prioritizes customer satisfaction, offering a hassle-free return policy for unsatisfied orders.

15-Day Right of Return : 15-day return window for unsatisfied items, starting from delivery date, requiring unused, unwashed, original condition with tags and labels.

To initiate a return, kindly follow these steps:

1. Eligibility : All products purchased from Original Gangsters Club are eligible for return within 15 days from the date of delivery.

2. Return Process : To initiate a return, please contact our customer support team via email or phone as provided above. They will guide you through the return process, including providing a return address.

3. Return Conditions :

• The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
• Any promotional items or freebies received with the product must also be returned.
• Personalised or custom-made products may not be eligible for return, except in the case of manufacturing defects or damages during transit.

4. Contact Our Customer Support : Contact customer support at contact@ogclubstore.com or +91 7986468157 for return reasons and order details.

5. Receive Return Authorization : Our customer support team will guide you through the return authorisation process. Once your return is authorized, you will receive instructions on how to proceed.

6. Package the Item(s) Securely : Pack the item(s) carefully in the original or suitable package to ensure their safe return.

7. Ship the Item(s) to Us : Use a reliable shipping method to send the item(s) back to us. You will be responsible for covering the return shipping costs.

8. Processing and Refund : Refund processed upon item inspection, meets criteria, issued within a reasonable time, to original payment method.

9. Damaged or Defective Items : In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will arrange a replacement or offer a full refund, including the return shipping costs.

Please note the following:

• Items must be returned within the 15-day return period to be eligible for a refund.
• Items must be unused, unwashed, and in their original condition with all tags and labels attached.
• We do not provide exchanges at the moment. If you need a different size, style, or colour, please initiate a return and place a new order separately.

Original Gangster Club offers exceptional customer service, promptly addressing concerns and inquiries. Contact our team via email or phone for further assistance.